Welcome to TVS Cars Limited website privacy notice.
TVS Cars Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how TVS Cars Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
TVS Cars Limited is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Our full details are:
Full name of legal entity: TVS Cars Limited
Name of data privacy manager: Johnathan Howells
Email address: sales@tvscars.co.uk
Postal address: Building 13 Units 5 & 6 Estate Road Stanmore Business Park. Bridgnorth, Shropshire, WV15 5HP
Telephone number: 01746 767311You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
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How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback. -
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer (a) Identity (b) Contact Performance of a contract with you To process and deliver your enquiry, request or order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Manage financial applications (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) To enable you to partake in a prize draw, competition or complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our services and grow our business) Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
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Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
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Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
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Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
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Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Customer Reviews
I first called to enquire about the new to me vehicle to be met with polite and courteous people, I had arrived at the showroom which was immaculate a... Read More
JOHN DAVIES.
Highly recommended A very pleasant, no pressure sale. Once we had viewed the car that we had seen on Autotrader and decided to have it the whole trans... Read More
THE OLD FOLKS
After searching for a car for the past three months I wish I had found TVS cars earlier. Clive has been brilliant throughout the whole process of me b... Read More
Darren
Recently purchased a car from TVS cars and we were very happy with the purchase after poor experiences at other garages. After agreeing the sale the c... Read More
SHANNON WALROND
Great service We were left to look around the vehicle and given all the necessary information and paperwork. The guys were great and made the purchase... Read More
Kevin Jones
Ford Edge All the vehicles in the showroom are immaculate, reasonably priced and absolutely no pressure from anyone for a sale. After looking at sever... Read More
Kirsty Hudson
ssanyong korando nice clean low mileage car no pushy salesmen let you walk round and look at stock clive very nice block would use again... Read More
Billy Hicks
Excellent Excellent experience all round. Not pushy sales at all which is a refreshing change. Clive was extremely helpful. Sell quality cars. We woul... Read More
Jane Quenby
Best used car dealer , go on and give them a try. This is the first company to go out of their way to ensure the customer has a first class deal that... Read More
John Yewbrey
Absolutely amazing service and what an amazing vehicle exactly as described and beautiful drive. Had my dream car and they made it all happen. So supp... Read More
Leesha
Would recommend TVS to anyone! Great customer service from Haydn and Jono. Found the perfect car for what I needed and gave me a great price on my car... Read More
Zoe
Superb customer care and the car I purchased exceeded all expectations. Clive was my main point of contact. He was extremely professional, honest and... Read More
Steph
Great customer service from start to finish, Would highly recommend Tvs. Travelled from Scotland and was not disappointed. Many thanks to Clive and te... Read More
Darren
Audi A1 SLine - Found my perfect car through TVS cars - The car was exactly as advertised and perfect condition inside and out. Viewing, test drive an... Read More
Leanne
We are over the moon with our volvo V60 , top class cars sold at reasonable prices, Clive is a fantastic salesman, no pressure on the sale ,that is re... Read More
Kevin Goodall
Great service from an outstanding dealer We have recently bought a used BMW from TVS and are delighted with the car, and with the service we received.... Read More
Bill Jerrom
I would just like to thank John from tvs , for his hard work to get my car audio and sat nav system repaired, he has gone above and beyond to get it s... Read More
Alan Stevens
Skoda Yeti: I bought, serviced and sold the car dealing with John and Aiden. They were very fair and reasonable in all my dealings with them. Therefor... Read More
Richard Spencer
Absolutely Amazing company, from start to finish they went above and beyond with their service. I had been sold a lemon from a well known car dealersh... Read More
Marc Roe
Great experience, Jonathan was excellent first class customers service. Evoque was immaculately prepared. Genuine pleasure to deal with.... Read More
Nigel Morgan
Excellent service and very happy with my A3 which has been problem free. Best experience of buying a car.... Read More
Calvin Clarke
Purchased an Isuzu dmax Utah recently . On arriving at the unit we were amazed to see all the cars in pristine condition. TVS have their own workshop... Read More
Sue & Ray Hall
I have just bought another (Audi) car from TVS. They were once again so easy to deal with. You know where you are with them - honest, reliable and fri... Read More
Mr Andrew Snodgrass
Collected our Dacia Duster a couple of weeks ago from TVS and are very pleased with it. TVS service start to finish was friendly and efficient. The ca... Read More
Steve
I have had a bad experience of car sales and car sales in general in the past. However, Clive from TVS has restored my faith. Really pleased with the... Read More
Steve Pompeus
I must say, after a few bad car buying experiences I was sceptical when it came to replacing my car. After much hunting around I came across TVS. Cliv... Read More
Matthew Jones
I collected my vw caddy last Saturday It was exactly as described and I am over the moon with it The whole experience was straightforward with no issu... Read More
Sarah Broadhurst
Mazda Mx5 RF Fabulous service even for a client 600 miles north. Everything was done by e mail and telephone without a hitch. Clive was great to deal... Read More
Robert & Lynne Buckle
Great service great car what more can i say apart from a big thankyou to all the staff.... Read More
Philip Alderslade
Bought our gorgeous Range Rover evoque from TVS today, absolutely amazing service from start to finish, Really helpful, beautiful cars, would definite... Read More
Kathy And Chris Roberts
I would recommend TVS to anyone. Totally straight forward and factual. It was a pleasure to deal with Clive when I purchased my V60, basically, over t... Read More
Rachel Perry
Alfa Romeo Mito Cloverleaf A first rate professional and friendly experience from start to finish. I live over 200 miles away, Jonathan described the... Read More
Lance
Great service. Accurate information.Great car! Recommended!! Purchased a Ford Transit Custom. Found the vehicle on the website, took a trip to see the... Read More
JAMES PLANT
Today I collected my BMW 118i, brilliant service from start to finish, very relaxed and easy to deal with. So happy with car, the way it was presented... Read More
Steve Sanders
Highly recommended. Brilliant cars and service. Brilliant service. Clive was honest and courteous throughout our buying experience. The vehicle was im... Read More
RICK LEACH
I was extremely well informed during the purchase of my V70. The car was reserved wirh no fuss and when I viewed the car, both sales and mechanics wer... Read More
ALASTAIR SELLERS
Top class service, from first viewing to purchase, highly recommend TVS. Clive could not have been more helpful much appreciated. Rob & Sheila... Read More
Freelander
Great service from the moment I 1st contacted them no pressure answered any questions left you to look around nothing was to much trouble very happy w... Read More
Mark coulson
Excellent service and experience. Really friendly and honest professional approach from start to finish. Would highly recommend.... Read More
L. Hodgson.
Brilliant service Excellent service. Clive was so helpful, nothing was to much trouble. He was so patient with me as I was waiting for my insurance to... Read More
S. HOLDEN.
Very well presented vehicle and matched the advertised detail. Fair PX valuation and very smooth efficient transaction. Would highly recommend and I w... Read More
Garry Winn
Went to view my Evoque on a Sunday morning, the car was spotless I was greeted by Clive he was such a gentleman not pushy at all, told me everything I... Read More
L. CLARKE.
We recently bought a Volvo V60 from TVS. The car was beautifully prepared and good value for money. We were very well looked after and the whole proce... Read More
Jeremy Robertson
Great company to deal with! This is my 4th car I have purchased for TVS - always a very quick and efficient service - the guys are very knowledgeable... Read More
SIMON GRIGG
Very good Had a very good experience with TVs they were very helpful left us to look at the motor we were interested in on our own, Clive was very hel... Read More
PAUL HICKMAN
Looking for a used car - look no further Brilliant from start to finish. Really accomodating, looking for a car big enough for a large dog to travel i... Read More
ANONYMOUS.
Great experience!! Really well presented car. I travelled a long distance by rail and I was not disappointed. (And I am fussy!) Friendly helpful staff... Read More
J. FITZSIMMONS
Smooth transaction and very helpful staff made my first car buying experience easy. The crew have given me their full attention to all my car needs. T... Read More
Alexandra Tudor
I am delighted with my (new to me) car. When I saw the pictures of the car I had part exchanged ,I wish I hadn't but I am so happy with my new car and... Read More
Spencer Davis
I contacted TVS a couple of weeks ago and agreed a price for my Volvo. Yesterday I visited TVS to the deal on the car. What a pleasant experience, no... Read More
Jeff Norton
The best of the best. Had two cars from them and won't look anyway else. Good job guys... Read More
Stuart ainsworh
Highly recommend TVS cars. Top service!! Over the moon with our VW Passat. Clive was great and incredibly helpful. Very professional and well organise... Read More
Hayley Veszpremi
Very happy with our VW Passat! Very personal service, questions answered promptly and reassurance provided . Contact with Clive was straightforward an... Read More
K.SMITH
Highly recommend! The car was prepared really well. Great guys, no pressure sales techniques. Fair price for a great car.... Read More
Steve Lindley
We would highly recommend to anyone! Staff are so lovely and helpful and are not pushy for sales and give you plenty of time and space to make decisio... Read More
ABI.L.
Unfortunately the clutch slave cylinder went on my van whilst on holiday for a week in Shropshire. I phoned up so many garages which were fully booked... Read More
Andrew Appleby
Very Friendly and professional, overall a great experience! I would highly recommend them.... Read More
EMMA. H.
Very well presented cars, very helpful members of staff. Zero sales pressure, just like shopping in Sainsburys. A test drive was so easy to organise,... Read More
JACKIE. F.
From start to finish the customer service and communication was second to none. I mainly dealt with Clive who couldn’t do enough for me, he answered... Read More
AARON. S.
Very helpful and not pushy Made the process of buying our new car very smooth. Will definitely return when time to change car.... Read More
Stuart. H.
The TVS team were all extremely helpful and we are delighted with their knowledge of vehicles that enabled us to make a great choice.... Read More
ELIZABETH. H.
A well rounded car buying experience. From the outset the communication from TVS was clear and honest. The car is in exactly the condition it was desc... Read More
KEVIN. C.
This is the forth car purchased from TVS and again the service and the car are both superb. The team were welcoming and allowed us to inspect and test... Read More
Sue & Mark - Lexus Nx 300
Excellent service from start to finish! From the initial phone call TVS we’re so helpful and professional with no pressure. All paperwork was arrang... Read More
ALEXA. B.
Great experience all round. Very helpful from initial phone call, organised a viewing, allowed us free access to the car and answered all our question... Read More
DAVID. M.
Very helpful and informative. Did not pressure me, left me to look round the car. Easy and quick sale. Thank you very much.... Read More
ROBERT.P.
Seamless sale under Covid restrictions, fair price for part exchange was agreed, the new vehicle was very competitively priced and well presented upon... Read More
TAYLOR.D.
Bought a Skoda yeti during lockdown over the internet.excellent service received,would recommend doing business with this dealer they are extremely fa... Read More
Geoffrey.Sullivan
Isuzu Dmax - Seamless Covid sale/handover, fair price for our part exchange, new vehicle keenly priced, very pleased... Read More
David T
Excellent experience purchase my Audi Q3 with TVS I was feeling pretty nervous buying a car in lockdown without being able to see it and test drive on... Read More
Jasdeep.D.
Superb, friendly customer service from start to finish. The car I bought was in immaculate condition. Stringent Covid safety procedures in place upon... Read More
ANDY.B.
Quality car sales. A delight to deal with, I thought the days of good polite & friendly service were a thing of the past but they totally restored my... Read More
David.S.
Tvs cars gave me a complete professional service Simple hasle free online phone experience in these strange times.from buying the fiesta then arrangin... Read More
Stuart.G.
Good friendly service Great customer service clear on what was being sold. Good vehicle for a fair price.... Read More
Julian. B.
Amazing from start to finish! From the first phone call to delivery of my new vehicle, the service has been exceptional. No pressure, no fuss, and I h... Read More
Fleur.D.
AXS MITSUBISHI TVS was really helpful from the start, answered any queries I had about the car. Due to the pandemic and not being able to view the car... Read More
Sophie.J.
From my initial enquiry, right through to my decision to buy. I was treated courteously and at no time did I feel any pressure from the sales team. Al... Read More
simon A
Excellent service from start to picking the vehicle up Clive described the Mercedes to near perfection as I had to travel 126 miles deal done excellen... Read More
PHILIP W
A great experience from start to finish. A professional environment with no pressure to buy anything. I would highly recommend this dealership.... Read More
CALLUM C
Purchasing a vehicle including a part ex was flawless and professional throughout. The vehicle was delivered to my door, and sanitised on-site. The sa... Read More
darren P
Bought a Mercedes which was delivered to my Door. COVID regulations in place and car sanitised on my drive. Amazing customer service. Willing to go th... Read More
kacey D
Excellent medium price car sales, friendly and very helpful staff, would highly recommend.... Read More
Malcolm Knight
I have just brought a Mercedes C Class from John and the team at TVS, Fantastic people, just how car buying should be, no pressure at all.A real pleas... Read More
Michael Howard
Just bought Volvo V70. Nice car clean tidy and well presented. Staff were very friendly but professional. The car was unlocked and they left us to vie... Read More
Steve
Just brought a Volvo XC60 from these guys. I've been watching the website for a while and they have a cracking range of cars. The showroom is easy to... Read More
David Robson
Contact Details
Building 13Units 5 & 6
Estate Road
Stanmore Business Park.
Bridgnorth
Shropshire
WV15 5HP 01746 767311 07970 811145 sales@tvscars.co.uk